Feeling overwhelmed by IT service disruptions and frustrated by inconsistent service delivery? ISO/IEC 20000-1:2018, published jointly by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), is your key to IT service management nirvana. This standard provides a comprehensive framework for establishing a robust service management system (SMS), the foundation for efficient and reliable IT service delivery.
What does it do?
Why is it important?
ISO/IEC 20000-1:2018 is the cornerstone for building a world-class IT service management system. By adopting this standard, you can transform your IT operations, optimize service delivery, and ultimately, unlock the full potential of your IT infrastructure.